Director of Business Development

About the role

TTwelve is seeking a Director of Business Development to lead commercial growth and develop relationships with multifamily owners, investment firms, family offices, and other organizations responsible for property performance.

This role owns the business development process from market development and initial outreach through qualification, presentation, negotiation, and close. The Director of Business Development will also help shape TTwelve’s commercial strategy as the company expands its relationships across the multifamily ownership market.

TTwelve is not conventional property management software. The conversation with prospective clients centers on property performance, operating intelligence, management accountability, and better ownership decisions.

Responsibilities

• Develop and manage a disciplined pipeline of prospective customers.
• Build relationships with multifamily owners, principals, asset managers, family offices, investment firms, and other senior decision-makers.
• Lead introductory meetings, product presentations, demonstrations, proposals, and commercial negotiations.
• Understand each prospect’s portfolio, management structure, reporting environment, and operating priorities.
• Develop referral relationships and strategic industry partnerships.
• Establish and improve the business development process, including qualification standards, pipeline management, follow-up, and forecasting.
• Work closely with Operations and Marketing to refine positioning, messaging, pricing, and go-to-market strategy.
• Provide market intelligence and customer feedback to product and operating teams.
• Recruit, manage, and develop sales personnel as the commercial organization expands.
• Represent TTwelve professionally at industry events, conferences, meetings, and private gatherings.

Qualifications

• Significant experience in business development, institutional sales, real estate, financial services, enterprise technology, or a related field.
• Demonstrated success selling to senior executives and sophisticated decision-makers.
• Strong commercial judgment and ability to manage complex sales processes.
• Excellent written and verbal communication.
• Ability to understand real estate operating and financial concepts.
• Strong relationship-management, negotiation, and follow-through skills.
• High degree of professionalism, discretion, and accountability.

Relevant experience

Experience in multifamily real estate, asset management, property management, investment management, real estate technology, or financial information services is particularly relevant.

Success in this role

Success will be measured by the quality and growth of the qualified pipeline, new customer relationships, conversion performance, revenue contribution, forecasting accuracy, and development of durable industry relationships.

About TTwelve

TTwelve provides operating intelligence for multifamily ownership. We combine real estate operating knowledge, proprietary data, analytics, and technology to help owners understand where their properties are heading, identify issues earlier, and improve management accountability.

Working at TTwelve

TTwelve is based in Los Angeles and operates as a remote organization. We give people the flexibility to work where they are most effective while maintaining clear expectations around communication, accountability, and quality.

Benefits

TTwelve offers paid vacation and parental leave so employees have the time and flexibility to take care of themselves and their families. We believe strong performance should be recognized, with performance-based bonuses and a technology allowance to support effective work. Our benefits package also includes PPO medical coverage, along with dental and vision benefits.

What we value

We want smart, grounded people who take the work seriously without taking themselves too seriously. We value trust, candor, accountability, strong judgment, curiosity, and genuine respect for the people we work with.

Equal opportunity

TTwelve is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs without regard to characteristics protected by applicable law.